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Adding team members to your account

You can invite colleagues to your Echobox Email account and assign them a role that controls what they can access.

Overview

Most newsletter teams involve more than one person, each requiring different levels of access. Adding a team member sends them an invitation email allowing them to create their own login with their assigned role.

Why this matters

  • Assigning the correct role to each team member limits the chance of unintended changes to settings or subscriber data.
  • You can remove access immediately when a team member leaves, keeping your account secure.

User roles

There are two user roles within Echobox Email:

  • Admin roles can access all campaigns within the property and can add and remove users
  • Editor roles only gain access to the campaigns specified by the admin and cannot and or remove users

How to add a team member

1. Click on the settings icon in the bottom left of the screen

2. Click on 'Team' in the left side bar

3. Click 'Add user' and enter a name, email address and then select their role and the campaigns they can access

Screenshot 2026-06-04 at 16.00.00

The invited person will receive an email with a link to set up their account. They must accept the invitation before they can log in.

How to remove a team member

1. Navigate to the 'Team' page in property settings 

2. Click on the 3-dot menu for the specific user and click 'Remove user'

3. Confirm that you wish to remove the user 

Screenshot 2026-06-04 at 15.59.32

The user selected will be immediately removed from the property.